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Support & contact

GlossaryChangelogSupport & contact

Support & contact

Use the contact form for help, incidents, and data rights requests.

Last updated 2026-09-01

What it is

Support covers product questions, billing/subscription issues, suspected security incidents, and requests that are not available in-product (such as bulk export or account deletion). Public contact is handled through the site contact flow (Formspree).

How to contact us

  • Open Contact and submit the form
  • For sales or plan questions, use the sales contact path on the marketing site if offered
  • Privacy-related requests should state that they are a privacy/data rights inquiry

What to include

Helpful details

  • Account email and Business name
  • Approximate time of the issue
  • Screenshots or API error JSON ({ success: false, message })
  • Whether the problem is UI, Integration API, billing, or email delivery

Related

  • Status & incidents
  • Data retention & export
  • Privacy Policy
  • Terms of Service
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