Status & incidents
Best-effort availability; report issues via contact.
Last updated 2026-09-01
What it is
Application aims for continuous availability of the web app and /api. There is currently no dedicated public status page URL in the product. Formal SLA / uptime credits are not defined in code — treat availability as best-effort unless a separate commercial agreement says otherwise.
How to get help
- Check whether the issue is local (network, credentials, plan limits) before escalating
- Report outages or suspected incidents via Contact
- Include approximate start time, HTTP status or error message, Business name, and whether UI or API is affected
Constraints
- No published status page to subscribe to yet
- No automated incident webhook for tenants
- Stripe payment incidents may appear as subscription past_due until resolved