Refund Policy
Billing, cancellations, and refund requests for Application plans.
Last updated 2026-09-01
Overview
This Refund Policy explains how paid plans for Application are billed and when refunds may be considered. It forms part of the Terms of Service.
Payments are processed by Stripe. Application does not provide a self-serve in-product refund button or coded customer refund flow.
Plans & Charges
| Plan | Monthly price (USD) |
|---|---|
| Free | $0 |
| Starter | $30 |
| Growth | $100 |
| Scale | $300 |
Upgrades and renewals use Stripe Checkout. Subscription statuses may include trialing, paid, and past_due. Switching to Free is supported subject to product rules at the time of the change.
Cancellation
- You may cancel a paid plan so it does not renew for a later period.
- Access to paid features generally continues through the end of the current paid period already charged.
- Canceling does not automatically issue a prorated refund for unused time in the current period.
- Moving to Free may reduce features and limits according to the Free plan.
Refunds
Fees are generally non-refundable once charged, except where required by law or where we expressly approve a refund after review.
How to request a review
- Email [support@…] with the Business name, Stripe receipt or invoice reference, and reason.
- We may ask for account verification before considering the request.
- Approved refunds, if any, are processed through Stripe to the original payment method.
- Duplicate or clear billing errors should be reported promptly so we can investigate.
Chargebacks
Please contact us before filing a card chargeback so we can help resolve billing issues. Chargebacks may lead to suspension of the related account or Business while the dispute is open. Fraudulent or abusive chargebacks may result in termination.
Billing Contact
Billing questions: [support@…]
Legal: [legal@…]
Or use /contact and select a billing topic.